Values and strategy

An important brand

We aim to be recognized for the important tasks we perform for business and the economy. Our success rests on putting people and solutions together to optimize payment follow-up, debt collection and the payment process. The same principles also apply to our operations elsewhere in the Nordic region through Kredinor AS in Norway and Kredinor OY in Finland. By offering excellent customer care at all levels, we will continue to be an important and well-liked brand within our sphere of operation.

We provide excellent customer care at all levels. Our vision, our values, customer promises and ethical principles are the foundations on which our entire business rests.

Vision

We help you make it.

Our promises

• High degree of payment
• Good customer care
• The best customized solutions
• Increased profitability
• The latest technological solutions

Our customer promises focus on delivering an exceptional case resolution rate. We aim to be the best for service and follow-up, and achieve a high rate of customer satisfaction among our clients’ customers. Furthermore, we are available in all channels, develop solutions that contribute to simplification – and are among the first to adopt the latest in technology.

Adaptable to large and small businesses

For us, all clients are important, whether they are large or small, or operate in the private or public sectors. At the same time, their customers are very important – we must always ensure that the end customer receives fair and considerate treatment. Our vision is the same as our mission when we started in 1905 – to work for healthy economic conditions in the business community.

We believe that everyone can experience payment problems in different phases of their lives. We will help to find solutions through an open dialogue and good follow-up.